Welcome to the NMBS
All Industry Conference

Click here to download the conference brochure
Dedicated to Building, Plumbing, Heating, Hardware and Timber Merchants, the popular NMBS Conference is back for 2024 with another stunning destination….

Cyprus in the Mediterranean.

The dates for the conference are

Thursday 6th – Sunday 9th June.

The focused business programme will combine current subjects, interesting keynote speakers and structured sessions so that delegates can tailor the conference to their own needs and requirements and take something away which can be implemented into their own businesses.

Like previous years the emphasis is on the working conference however the programme will allow plenty of time to enjoy your surroundings, socialise and indulge with group dinners and enjoy the stunning scenery in this beautiful part of the world.

We look forward to
seeing you there.
Sam HuntNMBS Event Manager





Limassol is the second-largest city in Cyprus and offers a variety of attractions and experiences. With its stretches of sandy coastline, picturesque Old Town and abundance of historical sites and landmarks, what better place for the NMBS Conference 2024?

The city boasts a beautiful promenade that stretches along the coast. Lined with palm trees, it offers scenic views and a lively atmosphere with numerous bars, cafes, and restaurants. Similarly, Limassol Marina is a popular modern waterfront spot for leisure and entertainment, with even more shops, restaurants, and impressive yachts.

Cyprus is renowned for its delicious cuisine, and Limassol is no exception, so indulge in traditional Cypriot dishes such as souvlaki, halloumi cheese and moussaka. To top it off, Limassol is situated in close proximity to many wineries, offering wine enthusiasts the chance to try out the island’s excellent wines.

We look forward to welcoming you to Cyprus soon.


  • LanguageGreek but English is widely spoken.
  • Flight TimeApprox 4.5 hours from UK.
  • WeatherJune’s average temperature is 26°C.
  • Time Difference2 hours ahead of the UK’s time.
  • CurrencyEuro (€) £1.00 = €1.17 (May 2024).
  • PassportA valid passport is required for the duration of your stay. This must have an ‘expiry date’ at least 3 months after the day you plan to leave.


After less than one year of the hotel opening its doors, we will be staying at the brand new City of Dreams Mediterranean Resort in the heart of Limassol, Cyprus.


The City of Dreams is set to be Europe’s first integrated resort, where premium hotel meets majestic casino. The stylish resort offers a variety of exceptional facilities to make your visit truly memorable. Including a state-of-the-art fitness centre, rejuvenating spa, and the largest pool complex on the island. Not to mention the impressive 5 dining options. This hotel really has it all, so that you don’t even need to leave it!


Visit the hotel website




484 premium rooms and suites

5 On-site restaurants

Largest resort pools area in Cyprus

3 On-site bars






Outbound to Naples






UK AirportOutInAirlineOperates
Leeds06:3006:30Jet2Wed & Sun
Manchester06:3006:30RyanairWed & Sun
Manchester06:3006:30Jet2Wed & Sun
Edinburgh06:3006:30Jet2Wed & Sun
Edinburgh06:3006:30EasyJetWed & Sun
Glasgow06:3006:30Jet2Wed & Sun
Birmingham06:3006:30Jet2Wed & Sun
Bristol06:3006:30EasyJetWed & Sun
Liverpool06:3006:30EasyJetWed & Sun
Belfast06:3006:30Jet2Wed & Sun
Stansted06:3006:30RyanairWed & Sun
Stansted06:3006:30Jet2Wed & Sun
Luton06:3006:30EasyJetWed & Sun
Gatwick06:3006:30EasyJetWed & Sun




Outbound to Naples






UK AirportOutInAirlineOperates
Leeds06:3006:30Jet2Wed & Sun
Manchester06:3006:30RyanairWed & Sun
Manchester06:3006:30Jet2Wed & Sun
Edinburgh06:3006:30Jet2Wed & Sun
Edinburgh06:3006:30EasyJetWed & Sun
Glasgow06:3006:30Jet2Wed & Sun
Birmingham06:3006:30Jet2Wed & Sun
Bristol06:3006:30EasyJetWed & Sun
Liverpool06:3006:30EasyJetWed & Sun
Belfast06:3006:30Jet2Wed & Sun
Stansted06:3006:30RyanairWed & Sun
Stansted06:3006:30Jet2Wed & Sun
Luton06:3006:30EasyJetWed & Sun
Gatwick06:3006:30EasyJetWed & Sun




Conference Itinerary



Day One

6th June



Social Activities during the day sponsored by Genuit, Knauf Insulation & Velux



19:30 Welcome Drinks & Buffet Welcome drinks sponsored by Marsh Industries Welcome Dinner sponsored by SIG




Day Two

7th June






07:00 - 08:45Breakfast in Aura
08:45Delegates assemble in Main Plenary room – Grand Ballroom
09:00Welcome from Conference Host – Keelan Leyser Conference Host sponsored by Worcester Bosch
09:05Welcome from NMBS CEO – Chris Hayward
09:10One Industry & NMBS – NMBS Commercial Director – Andy Hextall
09:30Changing Economics - the UK Construction Industry and UK Economy – Noble Francis
09:55Trends and opportunities impacting the building materials sector – Steve Collinge
10:25The Retro Fit Opportunity - how can Merchants and Manufacturers be involved – Glenn Paddison
10:45Coffee Break
11:10How do merchants grow and remain relevant in the years ahead? – David Young
11:30Developing talent for the future of our industry – NMBS Head of Sales & Marketing – Dean Hayward & NMBS Marketing Co-Ordinator – Charlie Smith
11:50Question & Answers Session with David Young, Glenn Paddison, Dean Hayward & Charlie Smith
12:00AI – Driving Change in the Building Materials Sector – Alan Timothy
12:20Get Cyber on Board - The impact of Cyber on business and how to mitigate the risk – Charlie Blakemore
12:55High Performing Business - The Psychology of Performance, Leadership and Teams - Paul McVeigh Sponsored by Marshalls
13:35Keelan Leyser Summary & Close
13:45Lunch served in Aura

Evening at leisure for optional dinearound or own arrangements



Day Three

8th June






07:00Breakfast served in Aura
09:50Delegates assemble in the Forum
10:00Meet the Merchant Session
11:30Coffee Break
12:00BMF Conference 2023 - John Newcomb
12:10Pavestone Rally – Aaron Frogley
12:15Everyday People Being Extraordinary – Together Making a Difference – Adrian Webster Sponsored by Marshalls
13:00Reimagine the Impossible – Keelan Leyser
13:25Keelan Leyser Summary & Close
13:30Lunch in Aura
Afternoon at leisure
Saturday Evening Gala Dinner
19:30Pre-Dinner drinks Sponsored by Metabo/ Hikoki
20:00Dinner Sponsored by The Keystone Group





Early Bird Offer


Per person for the first two people from each member company.

Early Bird Discount available until 31st August 2023 – subject to availability with the special offer being restricted to the FIRST 50 COMPANIES ONLY – so please don’t delay and book today!

Book Now

Full Delegate Offer


Per person will apply for each person thereafter from each company.

Book Now

The NMBS Conference ground package includes:


3 night’s accommodationCheck in 6th June and depart on 9th June 2024. Includes buffet breakfast in a standard double or twin room.

(There will be a supplement for single room occupancy.)

Welcome buffet dinnerThursday 6th June 2024.

All the conference sessionsOn Friday and Saturday, including a buffet lunch on both days.

Meet the Merchant & Masterclass sessions.

Gala DinnerSaturday 8th June 2024.


Please note all costs are including VAT and are for participation in the NMBS conference ground package only (i.e. flights are not included). Early Bird offer for the first 50 merchant companies only – so don’t delay and book today.

Essential information


June in Cyprus has highs of 31°C and lows of 20°C.

Conference Information & Registration Desk

Opening times:
Wednesday 5th June 12:00 – 19:30
Thursday 6th June 09:00 – 19:30
Friday 7th June 08:00 onwards
Saturday 8th June 08:00 onwards

Currency, Cash & Credit Cards

The currency in Cyprus is the Euro (€).
The current exchange rate is £1.00 = €1.17.
We would advise that you obtain Euros prior to departing the UK, however you will be able to exchange money locally and at the hotel.

Dietary Requirements

If any dietary requirements have been made known to us in advance, we will endeavour to ensure catering departments have been advised and special meals are prepared for you. Some food services will be in the style of a buffet and you will need to make yourself known to a member of staff. Should you suffer from any severe allergies, please inform a member of the waiting staff or the First Event team so we can clarify what you are able to eat.

Dress Code

During conference – Smart/casual
Evening dinners – Smart/casual


Cyprus operates a ‘Type G’ 3 pin plug socket, same as the UK plugs so an adaptor will not be required.

Emergency Contacts

In the event of an emergency, please contact one of the Event Team

Krisztina Maros +44 7877 256 310


A copy of your credit card will be requested on check in at the hotel and any additional extras added to your room account must be settled prior to departure.




Service charges are not usually added to bills. A 10-15% gratuity is suggested.

Hotel Check In/Check Out Times

Official check in time – 2pm
Official check out time – 12pm

Should you be arriving on an earlier flight, please advise us and we will do all we can to ensure your room is ready on arrival.

Insurance & Medical

Travel insurance is NOT included in the conference package. It is essential that you and your partner have adequate travel insurance for the duration of the trip. Please ensure you have a copy of your policy when travelling in case of an emergency.


The language spoken in Cyprus is Greek and Turkish.


  • For travel to Cyprus, your passport must be less than 10 years old on the day that you enter. Please check from the issue date rather than the expiry date.
  • Your passport must be valid for at least 3 months after the day you plan to leave. Any questions about this at all please contact the
    event team – nmbs@firstevent.co.uk

Responsibility Disclaimer

NMBS and First Event will not accept responsibility for the consequences or costs arising from the non-compliance with the customs or laws of Cyprus.

NMBS and First Event cannot take responsibility for injuries sustained whilst taking part in any sport activities during the event. Please ensure you have correct travel insurance to cover such activities.


All rooms in the hotel have a free safe. Please use these to store any valuables. NMBS and First Event cannot accept any responsibility for lost or stolen items.


Calls to Cyprus – please add 00357 to the beginning of the number.
Calls to the UK – please add 0044 to the beginning of the number.



Terms and conditions

Cancellation Policy

Cancellations are not encouraged and will be processed on a case by case basis.

  1. Cancellation of participation on or before 31st October 2023 – a £100.00 administration fee per person will be retained.
  2. Cancellation of participation from 1st November 2023 until the 31st December 2023 will incur a 50% cancellation fee.
  3. Cancellation of participation from 1st January 2024 onwards will incur 100% cancellation fees.

Requests to cancel should be by email to:

Data Protection

By completing the registration form for this event, you are giving your consent that the personal data contained therein may be used to assist NMBS in supporting you and your organisation through the provision of advice and consultancy, to inform you of relevant events, to manage the issue of any documentation you may request and to administrator your registration for the 2024 Conference.

Please note that NMBS may request a contractor to support these activities and process the data on our behalf. However, use of your personal data will only be authorised for the purposes indicated above and will be lawfully processed according to the Data Protection Act 1998.



Keelan Leyser

A leading expert in technology magic, optical illusions and mentalism, Keelan has captured the attention of audiences around the world with his dynamic presentations and engaging insights, specifically in the area of teaching of how to use the mindset of a magician to enhance imagination, innovation and creativity.


With a career spanning nearly three decades, he has worked with international companies like Microsoft, BMW and Google, hosted and featured in more than 100 television programmes – including his own TV series called “Playing Tricks” – and has even performed for King Charles.


As one of the most sought-after magicians in the world, Keelan promises to engage attendees with his skills and will help to provide some light entertainment in between our conference sessions.

Noble Francis

Economics director at the Construction Product Association (CPA).


He oversees one of the most respected teams of economists in the industry, producing the quarterly Construction Industry Forecasts, Construction Trade Surveys, State of Trade Surveys and various bespoke research, some of which has been featured in the Guardian and Financial Times. Noble has also been interviewed on BBC News and Sky News, and has written for Construction News and Building magazine.


Noble will be using his extensive experience to share the latest updates on the changing economics of the UK construction industry and the wider UK economy with our attendees.

Steve Collinge

Managing director of the Insight Retail Group and executive editor of Insight DIY, will be providing further business-led insights to help identify what trends and opportunities will impact on the building materials sector and how can merchants and manufacturers respond.


Steve is an international speaker and independent consultant in the retail industry, working with a wide range of high-profile clients including retailers, brands and marketplaces. Last year, he was recognised as one of the Top 100 Retail Influencers by RETHINK Retail and the Top 100 Retail Tech Influencers by The Retail Technology Innovation Hub.


With 30 years of experience in the home and garden industry and a particular interest in the latest trends and technology, Steve is well positioned to comment on the ideas and initiatives that are likely to re-shape our industry for many years to come.

Paul McVeigh

For more than 30 years, Paul has been an elite performer in two of the most competitive industries on the planet: elite sport and performance psychology.


Football fans will know Paul from spells at Tottenham Hotspur, Burnley and Norwich City. He made over 300 appearances and was a key member of two Championship winning teams, as well as gaining 40 caps for Northern Ireland during his sporting career.


Since leaving football, he has published a book, The Stupid Footballer is Dead, and featured on several programmes across some of the UK’s biggest sports broadcasters including the BBC, Sky Sports, TalkSport and, what was then, BT Sport. He has also worked as a performance psychology coach with the academies at Norwich City and later Crystal Palace.


At the NMBS Conference, Paul will be discussing three key topics around psychology – performance, leadership and teamwork – to help attendees to engage teams to consciously improve their mental performance, help leaders elevate their belief in what is possible, and cultivate an elite performance environment.

David Young

CEO of the Bradfords Group. David has been part of the Bradfords Group for more than a decade, starting as business development director of Bradfords Building Supplies in 2014 before becoming managing director and then Group CEO in 2019. He is also the southwest chairman for the BMF and a h&b Group board member.


Many people will be familiar with the Bradfords Group which now has an estate of 44 branches and 870 employees. The business itself is 254 years old and the Somerset-based business provides a fantastic example of why it is so important to move and change with the times. In the words of David, Bradfords has “survived world wars, epidemics, pandemics, floods and famines” so the business insight he will be sharing at the Conference is something that other independent merchants can definitely learn from.


In his session, David will discuss how merchants grow and remain relevant in the years ahead. As new competitors, customers, markets and methods of construction emerge, merchants need to be understand how to help and support existing and future customers through this period of change.

Alan Timothy

The founder and CEO of Bubo.AI, an AI-driven pricing engine that uses software as a service (SaaS) technology and expertise to determine the optimal price point for every individual transaction, which has redefined pricing strategies within the B2B distribution sector and showcases the transformative power of artificial intelligence.


Alan’s broader engagement with AI extends to his academic role as professor of enterprise analytics at Birmingham University, while also holding fellowships at Teesside University and Newcastle University. He is also the chief technology officer at Treat-Neuro Muscular Disease, leading a team that is leveraging AI to fuse patient and medical data, driving research and treatment innovations in neuromuscular diseases.


In his presentation, Alan will be discussing how advanced AI algorithms can optimise pricing decisions and the potential of AI to drive economic efficiency and competitive advantage in today’s market, as well as pricing strategies and customer retention.

Adrian Webster

Best-selling business author, will be sharing his insight into what he’s learned about inspiring teams from his experiences as a sales professional and business owner – something that is particularly important as the industry battles to not only attract people into construction, but also keep the talented people it already has.


After starting his career as a police officer in Bristol, Adrian left the police force to pursue his entrepreneurial urge. He set up a dairy business before diversifying into a wide range of other areas ranging from frozen food to recruitment and property.


Adrian then entered the IT industry. From corporate sales manager of US Robotics, he moved to leading distributor Northamber plc as group sales and training manager where he led a team of 150 and discovered his ability to inspire others.


Since publishing his first book in 2002, Adrian has written about an array of topics around business and personal development. His most recent book, TNTs – Tiny Noticeable Things, outlines his approach to the positive changes that can elevate teams, boost employee happiness, and improve customer perceptions.

Glenn Paddison

Commercial director of h&b Buying Group LLP, who will be updating delegates on the retrofit landscape in the UK and the challenges and opportunities it offers the sector.


With over a decade of experience across various roles in the building materials industry, Glenn specialises in strategic purchasing, supply chain management, and market expansion, as well as enhancing the value and operational efficiency of businesses in the independent merchant sector.


He began his career in the builders’ merchant industry at MKM Building Supplies, advancing from sales to branch director. Glenn was also an Industry Advisor for Enable, a software platform for managing complex rebate deals, as well as being Chairman of the Builders Merchant Federation Young Merchants group for three years.


In addition to his role at h&b, Glenn is also the co-founder of two businesses: Cocuun and VOLLT. Glenn’s career reflects a blend of traditional industry expertise and innovative entrepreneurial ventures, driven by his dedication to both economic and environmental sustainability.

Dean Hayward

Dean has worked at NMBS for more than 20 years. He originally started in the finance department before becoming part of the marketing team and later taking on the sales side of the business. In May 2022, Dean became the chair of the Builders Merchant Federation (BMF) Tools, Workwear and Fixings Forum.


Dean will be providing an update on NMBS’ apprenticeship programme, highlighting the benefits for not only the apprentices, but for businesses and its employees, as well as updating on what NMBS is doing to encourage and promote apprenticeships within the industry over the next few years. Charlie will also be sharing her own experience of completing an apprenticeship and the development opportunities it has allowed.

Charlie Smith

Charlie joined NMBS as a marketing apprentice. Since completing her qualification in August 2023, she has gone on to become an advocate for apprenticeships in the construction industry and speaks publicly about her passion and experience.


Charlie will be providing an update on NMBS’ apprenticeship programme, highlighting the benefits for not only the apprentices, but for businesses and its employees, as well as updating on what NMBS is doing to encourage and promote apprenticeships within the industry over the next few years. Charlie will also be sharing her own experience of completing an apprenticeship and the development opportunities it has allowed.

Charlie Blakemore

IT expert and CEO of Intercity Technology, will be leading a session on one of the biggest issues facing all businesses in 2024: cyber security.


With a 40-year career in defence, aerospace and technology, Charlie has an impressive track record in delivering business transformation and growth. He progressed through the ranks at BAE Systems to lead its £1.2bn Global Land Business and held board-level positions in its Maritime and Air Sector divisions.


As non-executive director on the Board of the Greater Birmingham Chamber of Commerce, Charlie supports the executive board in the development and delivery of policy to support 2,500 local businesses of all sizes across many sectors. He recently won a lifetime award at the Innovation Awards 2022 for his contributions to the business industry and wider community.


He is a fellow of the Institute of Directors and Association for Project Management, the deputy chairman on the Board of Innovation West Midlands, and is also a board advisor on Cyber Security.


Charlie will be discussing the challenges that cyber security presents business and how to address these throughout the business.




Headline Sponsor

Key sponsors

Platinum sponsors

Gold sponsors



This year we have an array of activities available exclusively to NMBS All-industry Conference participants that showcase the culture, traditions and gastronomy that the beautiful region of Sorrento has to offer.

Activities are subject to availability and are on a first come first served basis.



Day trip to Capri

Thursday 16th June



Biking tour

Thursday 16th June



Amalfi drive

Friday 17th June



Pompeii tour

Saturday 18th June



Contact us


For sponsorship at the 2024 conference and general NMBS member queries please contact:

Sam Hunt

NMBS Event Manager
Email: sam.hunt@nmbs.co.uk


For 2024 Conference delegate registration and payment queries please contact:

NMBS Event Team

Tel: +447877256310
Email: NMBS@firstevent.co.uk